The Best Communicators Stay Quiet in These Situations
October 23, 2019
Image from https://www.spectator.co.uk/2016/09/why-quiet-is-becoming-the-ultimate-luxury/
Knowing when to speak and when not to is the art of communication—not just at work, but in daily life. Often, we don’t speak up when we should and we do speak when we shouldn’t.
While I’ve devoted parts of this blog to the importance of silence and active listening, today I put together a laundry list of situations where most of us would be wise to keep quiet at work. Read on and let me know if I forgot something.
When someone else is speaking.
Good communicators know that when you interrupt someone you begin to lose them. Ultimately, what you say is poorly received and not likely to be valued or remembered.
When you’ve already taken up more than 50% of a conversation.
50% is the threshold where, if crossed, you veer into talking at someone rather than with someone. Keep the 50-yard mark in mind.
When you’re about to gossip.
Gossip often takes a partial truth and spins and reifies it into a whole new untruth. This results in lower worker morale, bullying, and employee turnover. Those on the giving end of gossip are often fired, those on the receiving end often leave. Avoid being the source of it.
When you want to rub in your great day or achievement to your colleagues.
Our emotions and self-esteem are often tied to our work. The best communicators avoid rubbing in the good in their life when their colleagues might not be doing as well.
When you’ve set a lofty goal for yourself.
The old adage of letting your actions speak applies here.
When the deal isn’t done yet.
Many of us have a bad habit of celebrating too early or too much before a deal is done. Reserve expressions of joy until the job is done.
When you can’t improve the silence.
Need we say more?
When you’re about to complain.
When you complain, you don’t score sympathy from your colleagues. Instead, you drain the energy and create a negative work environment. Instead, why not write down your frustrations?
When you’re drunk at the holiday party.
Many a secret has been spilled at company holiday parties. Alcohol and co-workers can be an odd cocktail to mix, so when you do, be careful to keep your words appropriate.