How can we help you?

TalkMeUp Basics

Everything you need to know to get started on TalkMeUp.

Manager Features

Learn how to create and manage your teams.

Learning and Courses

Become an expert with our courses and scenarios.

Make the most of your meeting recordings.

Troubleshooting

Troubleshoot and resolve common technical issues.

TalkMeUp Basics

Can I download the video recording from TalkMeUp?

How to view feedback from managers

How to request feedback from managers

How do I record a private video?

What is the minimum and maximum length of a recording?

Who can see my practice and meeting recordings?

How to view my practice recordings

Can I use a mobile device?

What browsers can I use?

How do I log in using my organization’s SSO?

Manager Features

How to give feedback

How to assign a course

How to remove team members

How to change my team member’s role to Manager

How to add team members

How to delete a team

How to create a team

How to switch between the user and manager portal

Learning and Courses

How to assign a course (as a team “Manager”)

How to view course analytics

Can I take any of the courses?

Meetings

How do I delete my report?

How can I rename my report?

How do I upload and analyze a meeting recording?

Troubleshooting

Why are my eye contact, facial expression, and gesture scores not registering?

I don’t see the “Manager Portal” toggle in my “Account Settings”

I don't want to analyze a live meeting

My mic isn’t being detected

My camera is not recording

The recorder is using the wrong camera

Can't find what you're looking for?

Contact us with details and our team will be in touch to assist you.

Transform your organization's communication today!

TalkMeUp Basics

Manager Features

Learning and Courses

Troubleshooting